FROM THE NEWSDESK
Welcome to Issue 8 of the SPM Newsletter, Suburban Bites. In this issue, we have some delicious news treats from around the company. Check out our SPM News 'Subrise Edition' where Kahlee and Tom venture into breakfast television! Termites and Rodents are a big focus in this month's issue. Tom takes us through a rodent job and points out key signs of Rodent activity and what the best steps are moving forward. We have also released Part 1 of our brand new Complaints Handling series of videos. Finally, Jack takes on a Termite job that is a cautionary tale for any home owner! Please enjoy and if you have any suggestions for the newsletter, please click the button below.
FREE TERMITE ASSESSMENT
If you suspect you have termites at your property, or even if you just want to make sure you don't have them, get us to come out for a FREE Termite Assessment where we an discuss the history of your property and provide you with some options for what to do next. Just to clarify, this is not a full termite inspection. Book your Free Termite Assessment via our live online booking system using the link below. This offer is valid for a limited time so get in quick to take advantage of this great offer. For more information about this great offer, visit our website.
RATS IN THE HOUSE!
Winter is here... and so are the rats and mice! Plus with the conducive conditions out west, we are seeing significant numbers of rodents around! Tom recently inspected a property where he noticed some gnawing on the door and found the entry point of these cunning feral pests. Watch the video to see first hand what the best steps are moving forward. If you have rodents at your place, for a limited time, we are offering our Targeted Pest Solution which will treat rodents for $190 (standard size home). Visit our website for more info on Rodents or book online via our live booking system.
RECENT VIDEOS YOU MIGHT LIKE
TERMITE LEADS OMG!
In this video, Jack takes up hosting duties and shows us some Termite leads! Upon inspecting this property, large Termite leads were found in the subfloor protruding into the house. This is a cautionary tale for any home owner to get on top of these issues early! You will save yourself further heartbreak and financial loss.
COMPLAINTS PART 1
The key to any successful business isn't just handling complaints, it's encouraging them. Welcome to PART 1 of 3 from the SPM 'Complaint Handling' series. In this first video, Tom discusses how SPM handles complaints from over the phone and how important it is to understand their issue. We'll see you in the next issue of Suburban Bites for Part 2.
Visit our library of past issues on our website