Professional Pest Control for Retail Stores, Supermarkets, and Shopping Centres

Image is everything in retail. It affects the way the customer feels when they enter the retail store and their satisfaction after their purchase. Even before a person shops, they assess a store based on its marketing and reputation. And pest control for retail stores and shopping centres play a critical role in shaping that image.

In a shopping centre, there are many different types of shops. There are department stores, greengrocers, fishmongers, cafes, fashion, bakeries, pet stores and a host of other retail outlets. Leased right next to each other it can be challenging to keep these areas free of pests.

The high volume of goods and people coming and going from a shopping centre expose it to pest infestations. Storage areas, loading bays and other areas where there exists a high concentration of readily available food for pests, create ideal conditions for pests to hide and breed.

And it’s not just the goods coming into a large commercial facility that require pest control, it’s also what’s going out, as well as the pest management and hygiene practices of individual shops, both food retailers and non-food retailers.

When it comes to shopping centre pest control, Suburban Pest Management has been servicing large commercial facilities for more than 25 years. We can help you:

  • Target different areas of the centre
  • Recognise the signs of different types of pests
  • Deliver an integrated pest management solution

Discreet Commercial Pest Management

Queensland’s south-east is well known for its large commercial shopping centres. In the last twenty years, many have become mega-complexes with multiple department stores, cinemas, gyms, libraries, alfresco dining areas, and a network of tenancies filled with a variety of retailers.

As well as different types of retailers, these large commercial premises also contain multiple entrances and exits. Some lead in from parklands, sidewalks and docking bays, while others connect to indoor parking areas and public transport facilities.

With such a diverse commercial landscape and densely populated tenancy, it can be difficult to manage the pests attracted to these community hubs. Extended retail hours means dealing with pests in hours where it least affects customers and retailers.

Suburban’s team of pest controllers are fully trained and experienced in the control of pests in large commercial premises including shopping centres. It’s critical to deliver fast and effective, but discreet, services to a variety of tenancies to minimise the impact pests have on your business.

Aside from the damage to a business's image, pests can also damage infrastructure. Pests:

  • Chew through electrical wiring which can start fires or at the very least, cause expensive damage
  • Damage shop fittings, signage and displays
  • Destroy retail goods resulting in a loss of revenue
  • Hitch a ride to a new home with your customers

There’s no doubt that pests spread disease, start fires, and damage buildings and equipment. So, when you notice a pest problem, it’s important to act swiftly. Suburban knows what signs to look for, how pests behave and the damage they can do in shopping centres.

Commercial pest management includes all types of retail stores including clothing department stores

Pest Control In Retail Stores and Grocery Stores

Pest management in and around food retail stores requires a knowledgeable approach and understanding of food safety standards and legislation.

While there’s a focus on pest control in food businesses, pests also infiltrate non-food tenancies. Cardboard, for example, attracts cockroaches and silverfish. Where you have stacks of boxes, the cellulose is going to attract insects. Often, they come into a store through the packaging.

And it’s not just retail stores that need pest management. There are also public use areas like toilets, rubbish bins, lifts, escalators and car parks. And if a shopping centre has children's amusement rides, play areas and gardens, these too need to be regularly inspected and treated for pests.

Pests that you might see more frequently in a shopping centre include:

  • Rats and mice that seek out food, water and shelter through vents, cracks, pipes, cabling and drains.
  • Flies, which you may see buzzing around food eateries, carry disease and need to be identified to eliminate their breeding grounds and attractants.
  • Cockroaches that easily hide in small cracks and other tiny spaces and procreate rapidly.
  • Ants ruin stock, such as fresh food, but also contaminate food preparation areas.
  • Silverfish, which cause damage to textiles and paper-based products like books.

While it may seem easier to exterminate pests with chemicals, pest management requires an integrated approach. Our qualified pest controllers can advise you on the appropriate monitoring of pests where storage and food handling activities restrict the use of baits and other chemicals.

Commercial pest management looks for spots where pests hide, like beneath this freezer behind the shopping centre trolley


We have a HACCP (FOOD SAFETY) system in place and have met the requirements for provision of pest control management services for food processing, manufacturing, and food handling facilities.

Haccp food safety certified

We are also ISO9001 certified as we have the systems in place for pest management including residential services, commercial services, termite management and pre-construction.

ISO 9001 Quality certified

Why Shopping Centres Need An Integrated Pest Management Plan

Shopping centres involve complex supply chains. It is essential to understand different aspects of legislation including workplace health and safety laws when controlling pests.

In managing a large commercial site that’s as diverse as a shopping centre, Suburban Pest Management recommends implementing an integrated pest management plan or IPM. First developed for the agriculture industry, an IPM is a preventative, long-term solution.

While an IPM requires a coordinated effort to implement properly, our on-site monitoring and reporting services provide effective pest control solutions. An IPM:

  • Reduces the amount of chemicals used around employees and customers
  • Reduces the risk of the deterioration of buildings and other assets from the use of chemicals
  • Seeks to understand the pest species and numbers present at a site
  • Allows for greater control over and knowledge of pest activity.

Rather than be surprised by a pest infestation, electronic pest monitoring stations and reporting allows you to proactively assess and address pest control in your centre with time-sensitive solutions rather than reacting to a problem after you read about it on social media.

Two women stand on an elevator with cafe tables to one side and store mannequins on the other where Integrated Pest Management works best for shopping centre pest control

Get Effective Shopping Centre and Retail Store Pest Control With Suburban Pest Management

Our pest control solutions include an online customer portal, electronic pest monitoring stations and an onsite folder that contains all the information you need for an integrated pest management plan that focuses on prevention, early detection and control.

At Suburban, we tailor our comprehensive pest control solutions to target the pests that annoy your business. Our years of experience with large commercial sites means we can deliver effective solutions so pests don’t harass your tenants or your bottom line.

Call us now on 1300 65 65 72.

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Fill out the form and we will get back to you with the quote that has the best price-to-quality ratio you can find on the market.

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